made from placesHere to help with your keepsake.
Crown Creek Capital LLC is the seller of all products purchased through madefromplaces.com and operates this website from Champlin, Minnesota.
Contact Colton
Customer service, order fulfillment, cancellations and refunds are handled by Crown Creek Capital LLC.
Have a question about your design or order? Email us with your order number, if you have one.
crowncreekcapital@gmail.comOr call 763-291-2483.
Please keep card numbers and other payment details out of your message.
Making & shipping your order
Allow an estimated 5 business days for production after payment and design approval. Shipping transit is additional. We ship from Minnesota to the contiguous 48 United States and Washington, DC.
Shipping is $12 flat per order, with no additional shipping charge for extra items in the same checkout.
Prices are in US dollars. Shipping and any applicable tax are shown before payment. Your order receipt and shipping updates go to the email address you enter at checkout.
Review your design before ordering
Check the crop, names, colors and details in your 3D preview. We print the exact approved version. Later edits to a saved design do not change an existing order.
Cancellations & changes
You can cancel for a full refund before printing starts. Contact us as soon as possible with your order number to request a cancellation or change.
Once printing has started, contact us as soon as possible about a cancellation or design change. Our customer satisfaction guarantee also covers change-of-mind returns after delivery.
30-day customer satisfaction guarantee
We want you to love your keepsake. We accept returns and exchanges within 30 days after delivery, including custom-made products in new or gently used condition. Email us with your order number to arrange a return by mail before sending anything back.
For change-of-mind returns, you pay return postage. Original shipping charges are nonrefundable once your order has shipped. We refund the returned product’s price and any applicable refundable tax; there is no restocking fee.
If something is wrong
If your keepsake arrives damaged, is defective or does not match your approved design, contact us with your order number and a description of the problem. Photos can help us understand what happened.
We will work with you on a repair, replacement or refund. For damaged, defective or incorrect items, we cover return postage and refund original shipping charges when issuing a refund.